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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance.
We have provided a number of ways for our
team to help you:
Our goal is to respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential.
Black Gold
customers may also use our toll free telephone 1-800-598-Dogs to contact a
one of us during regular business hours:
Live Customer Care Center
1-800-598-3647
Monday to Friday 8:00am to 5:00pm (CST)
Saturdays, Sundays and federal holidays please leave a
message. A we will contact you within 24 hours of the
first business day.
1-573-422-3072
Send your inquiries to:
Black Gold Pet Food
PO Box 209
Vienna, MO 65582-0209
Physical address:
Black Gold Pet Food
12115 Hwy 28 West
Vienna, MO 65582-0209
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