We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our team to help you:

• Email
• Telephone
• Fax
• Snail Mail

Email: contact_us@blackgolddogfood.com

Our goal is to respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

Black Gold customers may also use our toll free telephone 1-800-598-DOGS (3647).

Contact one of us during regular business hours:

Telephone:

Live Customer Care Monday to Friday   9:00am to 5:00pm (CST)

1-800-598-3647
After hours, Saturdays, Sundays and federal holidays please leave a message.  We will contact you within 24 hours of the first business day.

FAX:

1-573-422-3072

Snail Mail:

Send your inquiries to:

Black Gold Pet Food
PO Box 209
Vienna, MO 65582-0209

Physical address:

Black Gold Pet Food
12115 Hwy 28 West
Vienna, MO 65582-0209